Shipping policy
IFTIQ – Shipping Policy
We currently ship GIFTIQ products to serviceable locations within India.
Order Processing
Orders are normally processed after payment confirmation. Processing time may vary depending on product availability, order volume and other operational circumstances.
Delivery
Estimated delivery timelines will be displayed at checkout or communicated with the order, depending on the delivery location and shipping service selected.
Delivery timelines are estimates and may be affected by factors such as weather, natural events, transportation disruptions, courier delays, public holidays or other circumstances beyond our reasonable control.
Shipping Charges
Applicable shipping charges, if any, will be displayed at checkout before the order is completed.
Order Tracking
Where tracking is available, tracking details will be provided to the customer after the order has been dispatched.
Delayed or Lost Orders
If your order is significantly delayed or appears to be lost in transit, please contact us at the details below. We will coordinate with the delivery service and assist you with the available resolution.
Damaged Delivery
If a package appears damaged at the time of delivery, please document the condition of the package and contact GIFTIQ as soon as possible. For product-related issues, please refer to our Return & Refund Policy.
Contact Us
GIFTIQ
164/N Steel Park, Bidhannagar, Durgapur – 713206
Phone: 7797113636
Email: mailus@giftiq.co.in